Practice Salesforce AP-211 Exam Questions

While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center. What should be the first step in troubleshooting this issue?

A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information. Which group of people should a consultant work with to identify pain points and define project requirements?

A pharma company is implementing Health Cloud and trying to track insurance details related to its patients. The company wants to track A list of all payer organizations The plans offered by a given payer The standard benefits available under a plan Which plan a given patient is enrolled in and their specific insurance details Which set of objects should a consultant implement to meet these requirements?

While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out - of - the - box? Choose 3 answers

Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license. Which permission set license should a consultant assign in this scenario?