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Question No 1

Which of the following are solution capabilities of SAP Emarsys? Note There are 3 correct answe rs to this questio n.

Choose the Choices:

Processing Leads and Opportunities

Web Page Creation and Generation

Automation Programs

Smart Analytics

Advanced Segmentation

Question No 2

What are some of the actions you can perform using SAP Emarsys? Note There are 2 correct answe rs to this questio n.

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Question No 3

Your customer is looking for a solution that can be used on a mobile device to execute a guided selling process. Which SAP Customer Experience solution would you recommend?

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Question No 4

How does SAP Service Cloud version 2 help organizations achieve their customer experience targets?

Choose the Choices:

By executing marketing campaigns for product service

By focusing on back - end service operations

By providing a dedicated self - service experience as a forecast

By connecting and delivering data from the value chain and process flow

Question No 5

What are the challenges faced by a Chief Revenue Officer (CRO) persona? Note There are 3 correct answe rs to this questio n.

Choose the Choices:

Absence of agile technology development

Organization design

Cross - functional alignment

Talent development

Data privacy and management

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