CASM Free Exam Questions & Answers (Updated 2026)

What is a value stream?

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A set of activities that flow from the start of development to software deployment

Which statement about Agile is INCORRECT? Agile is

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Which is NOT one of the underlying principles of the Agile Manifesto?

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An organization's CIO believes they will better serve customers if they become more Agile. How can an organization become more Agile?

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What is Agile Service Management?

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A cultural movement that aims to increase software delivery velocity and improve service reliability

A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value

A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems

A framework that ensures that service management processes reflect Agile values and are designed with ‘just enough’ control and structure

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PeopleCert CASM Free Exam Questions (Updated 2026)