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Practice Exin ITSM20F.EN Exam Questions

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      Total 116 Questions
    Question No 1
    What is the objective of a Management System?
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    Question No 2
    Which of the aspects listed below is included in ISO/IEC 20000?
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    Question No 3
    Which of the following tasks is assigned to each process manager?
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    Question No 4
    Which of the following must be included within the Service Management plan?
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    Question No 5
    Which service changes should be documented in change records?
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    1. Page: 1/24
      Total 116 Questions