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Question No 1

In a typical supply chain, in which direction does value - add travel?

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Question No 2

Kerry is a new department manager at XYZ Ltd. The company has several manufacturing divisions that serve different market segments. She is considering introducing Total Quality Management (TQM) only in her division. Is this a good idea?

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Yes – TQM will ensure her division outperforms the other divisions

Yes – staff will respond positively to the change

No – TQM is a holistic approach and should be implemented company - wide

No – TQM is not suitable in a manufacturing company

Question No 3

Just - in - Time (JIT) manufacturing is a form of which organisational strategy?

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Question No 4

What is Six Sigma?

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Question No 5

What is the primary motivation for offshoring?

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